> ## Documentation Index
> Fetch the complete documentation index at: https://help.broadstripes.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Actions - Send text (send bulk SMS messages)

## Send SMS texts to multiple workers

This action allows you to send individual text messages to a group of workers all at once. See the [Text messaging overview](/docs/communications/text-messaging) article and watch the text messaging with Broadstripes video to learn more about using Broadstripes to send (and receive) text messages.
If you don't see the **"Text"** option on your drop down menu, it means you haven't been granted permission to use the feature. Talk to your admin to get set up.

## Before you can send a text message

Two things need to happen before you start sending texts in Broadstripes:

1. You have to have **permission to send texts**, which an admin can give you.
2. You need a **virtual cell number**, which also must be provided by an admin. Broadstripes uses virtual numbers so that:
   * organizers don’t have to give out their real cell numbers
   * if an organizer moves on from a campaign, another team member can continue an ongoing text conversation in their place.

You can learn how to complete these prerequisites in the Text messaging overview article which also includes a step-by-step video.

<Note>
  To receive notifications when workers reply to your texts, you should also [add your own cell number to your Broadstripes user account](/docs/communications/set-a-sms-notification-number/). This is not required to send messages, but without it you will not receive reply notifications.
</Note>

## Video: How to set up and use text messaging in Broadstripes

<iframe width="560" height="315" src="https://player.vimeo.com/video/370396179?title=0&byline=0&portrait=0&badge=0&autopause=0&player_id=0&app_id=58479" title="Text Messaging with Broadstripes" frameBorder="0" allow="autoplay; fullscreen; picture-in-picture" allowFullScreen />

## Sending a text message to multiple workers at once

<Info>
  Broadstripes can only send a text to workers who have been marked “**Opted in**,” indicating that they’ve agreed to receive messages.

  If you're not sure how to add a new cell phone number or update an existing number indicating it's been "opted in," take a look at the [Text messaging permissions - Opt in](/docs/communications/text-messaging-opted-in-permissions/) article.
</Info>

In this example, we'll send a text message to every opted in worker at Basic Hotel asking them to try to build support in their respective departments. Here's how:

1. First, we'll run a search for people who work at **Basic Hotel**. (If you need help running a search, check out the [Search section](/docs/getting-started/search-by-workplace).)
2. From the **Search Results** page, we'll [select all the workers](/docs/viewing-search-results-and-edit/selecting-deselecting-contacts/). At the time this article was written, you were allowed to send up to 10,000 messages at once. Check with your admin to find out if that's changed.<img src="https://mintcdn.com/broadstripes/EClT_Dn9W2dz5c5I/images/viewing-search-results-and-edit/Text_Send_Select_Workers.png?fit=max&auto=format&n=EClT_Dn9W2dz5c5I&q=85&s=39dbce1b275d0e51e67fc123d124a665" alt="" width="982" height="616" data-path="images/viewing-search-results-and-edit/Text_Send_Select_Workers.png" />
3. Under the **Communications** drop-down menu, we’ll choose “**Send text.**”
   <img src="https://mintcdn.com/broadstripes/f5tuCw8ItyHeRT3l/images/viewing-search-results-and-edit/Text_Send_Actions.png?fit=max&auto=format&n=f5tuCw8ItyHeRT3l&q=85&s=c393022b33edde43d26e3b5dc7a20d37" alt="" width="923" height="206" data-path="images/viewing-search-results-and-edit/Text_Send_Actions.png" />
4. A **Send text** drawer slides in from the right side of the screen. If your project has any [SMS message templates](/docs/communications/sms-message-templates/), you will see a **Start from a saved template** dropdown at the top of the Message section. Select a template to pre-fill the message body, or skip it and compose from scratch.
5. **Compose a short text message** (160-characters or fewer is considered a standard SMS message). You can edit any text you loaded from a template freely before sending.
6. Broadstripes makes it easy to personalize the message with dynamic [merge fields](/docs/communications/using-merge-fields/) like “**First Name**” or “**Department**.” Click the **{ } Merge field** button and choose a field to insert it at the cursor position.
   <img src="https://mintcdn.com/broadstripes/YgxBEv9pJ_3ZL_6F/images/viewing-search-results-and-edit/Text_Send_Dynamic_Merge.png?fit=max&auto=format&n=YgxBEv9pJ_3ZL_6F&q=85&s=b57ccf6ccc27a45b7cb039f463d65598" alt="" width="640" height="900" data-path="images/viewing-search-results-and-edit/Text_Send_Dynamic_Merge.png" />
   * You can also add emojis to your message by clicking the **emoji icon** inside the message field. This opens an emoji picker where you can browse and select emojis to insert into your text.
   * You can attach an image (JPEG, PNG, or GIF, up to 600 KB) or a PDF (up to 5 MB) by clicking the **Attach a file** (<Icon icon="message-image" iconType="light" color="#545454" />) button below the message. PDF attachments appear as a downloadable link to recipients.
7. In the **Delivery** section, you’ll see the **virtual phone** number you’re sending from. If you have more than one number assigned to you, you can choose which to use from the **drop-down menu**.
   <img src="https://mintcdn.com/broadstripes/YgxBEv9pJ_3ZL_6F/images/viewing-search-results-and-edit/Text_Send_VirtPhone.png?fit=max&auto=format&n=YgxBEv9pJ_3ZL_6F&q=85&s=d4502c5902f48b7e41a62da485ad3f23" alt="" width="640" height="260" data-path="images/viewing-search-results-and-edit/Text_Send_VirtPhone.png" />
8. Click **Send,** and an individual message will go out to each person you’ve selected. Remember, text messages will only be sent to workers with cell phones that are **opted in**. (Workers in the selection who don’t have an opted in cell will be ignored.)
   <img src="https://mintcdn.com/broadstripes/YgxBEv9pJ_3ZL_6F/images/viewing-search-results-and-edit/Text_Send_Complete.png?fit=max&auto=format&n=YgxBEv9pJ_3ZL_6F&q=85&s=e3a87e5e709b20d2176f26dada711ce4" alt="" width="640" height="900" data-path="images/viewing-search-results-and-edit/Text_Send_Complete.png" />

<Tip>
  You can minimize the Send text drawer at any time by clicking the minus icon in the drawer header. The drawer collapses to a small bar at the bottom of the page so you can keep working -- your draft is preserved. Click the bar to expand the drawer again.
</Tip>

## Sending a text to a single worker

You can also send a text to just one worker. You can use the method above (selecting only their name from the search results), or you can use a shortcut from the **Quick view** dialog:

1. From the **Search Results** page, click the **Quick view icon** (<Icon icon="id-card" iconType="light" color="#545454" />) next to the worker's name.<img src="https://mintcdn.com/broadstripes/4obPu-_RxEglUzj2/images/viewing-search-results-and-edit/Text_Send_1Msg.png?fit=max&auto=format&n=4obPu-_RxEglUzj2&q=85&s=0ca41ac6d9d7f0b895a16f92f3af55ef" alt="Quick view icon next to a worker's name in the search results" width="1245" height="480" data-path="images/viewing-search-results-and-edit/Text_Send_1Msg.png" />
2. Click the **Quick actions** tab in the **Quick view** dialog, then click **Send SMS**.<img src="https://mintcdn.com/broadstripes/4obPu-_RxEglUzj2/images/viewing-search-results-and-edit/Text_Send_1MsgIcon.png?fit=max&auto=format&n=4obPu-_RxEglUzj2&q=85&s=13dfc191d57096df68052cea11f550ab" alt="Quick actions tab in the Quick view dialog showing the Send SMS button" width="352" height="655" data-path="images/viewing-search-results-and-edit/Text_Send_1MsgIcon.png" />
3. Compose a short message (160 characters or fewer) and hit **Send**<img src="https://mintcdn.com/broadstripes/EClT_Dn9W2dz5c5I/images/viewing-search-results-and-edit/Text_Send_1MsgComplete.png?fit=max&auto=format&n=EClT_Dn9W2dz5c5I&q=85&s=a53ae8f7c94e4c37a7c8c51b71415c19" alt="" width="399" height="349" data-path="images/viewing-search-results-and-edit/Text_Send_1MsgComplete.png" />

## More

Now that you've learned how to send a text, you can learn about viewing replies to your texts and see a history of all past texts:

* [Receiving replies to your texts](/docs/communications/text-messaging#receiving-replies-to-your-texts)
* [See a history of sent texts](/docs/communications/text-messaging#see-a-history-of-sent-texts-in-broadstripes)
