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After an import runs, Broadstripes keeps a detailed record of what happened — how many contacts were created or matched, which rows had problems, and exactly what changed. This article covers reviewing those results at a glance and in depth.
Imports cannot be undoneIf you’ve come to this page because your import had unexpected negative results, know that there’s no way to undo an import once it’s been run. However, it’s likely we can still help you. Please contact Broadstripes support to talk through your options.

The Data Imports page

Broadstripes presents every import in your project on the Data Imports page:
  1. Click the Project settings icon in the top-right corner of any page (or press Ctrl-K / ⌘K), then choose Data imports. (Project admins and basic users with the Can perform data imports permission can open this page.)
  2. The Data Imports tab lists every import in the project, one row per import.
The Data Imports table with status and statistics columns

Core columns

  • # — a unique number for each import (the import’s “short ID”). Click it to open the import’s details.
  • Name — the name you gave the import, or the original filename if you didn’t name it.
  • Status — where the import is in its lifecycle (see status values below). While an import is processing, this cell shows a live progress bar with the number of rows processed.
  • TypeManual (uploaded by a user) or Automated (delivered by an automated import).

Statistics columns

These columns use icons as headers — hover over an icon to see what it counts. The numbers are clickable:
  • Contacts created — new contacts this import added.
  • Contacts matched — existing contacts this import matched (and possibly updated).
  • Contacts created or matched — the combined total of contacts the import touched.
  • Rows with warnings — rows that imported but triggered a warning.
  • Skipped (error) — rows skipped because of a problem (for example, an ambiguous match or an invalid email address).
  • Skipped (no match) — rows skipped because they didn’t match any existing contact (when the import was configured to only update, never create).
  • Rows in the import file — total data rows in the uploaded file (excluding the header row).
Click any number in the created/matched/affected columns to open those exact contacts in search results. Click an error or skip count to jump straight to the row-by-row issue list on the import’s detail page.
About counts: if contacts are deleted after an import, you may see two numbers — the original count from when the import ran, and (in parentheses) how many of those contacts still exist.

Timing and audit columns

Start time, End time, and Duration show when the import ran and how long it took. Scheduled to run, Created, Created by, Updated, and Updated by are hidden by default — click the button at the top right of the table to choose which columns are displayed. You can sort by any column, and filter using the boxes under the column headers.

Managing imports from this page

  • Stop — while an import is processing, a stop button appears in its Status cell. Stopping keeps the changes already made; a stopped import can be restarted and will resume from where it left off.
  • Delete — select imports with the checkboxes and click Delete. Only imports that haven’t run yet (uploaded, previewed, or scheduled) can be deleted; completed and in-process imports cannot.

Understanding import status

The Status column tracks the import lifecycle:
  • New — created, but no file uploaded yet
  • Uploaded — file received; mapping in progress
  • Preprocessing — analyzing the file for the preview
  • Preprocessed — preview complete, ready to run
  • Queued / Scheduled for [date] — waiting to run, either immediately or at the scheduled time
  • Processing — actively importing (with a live progress bar)
  • Indexing values — finishing up; making imported data searchable
  • Imported — completed with no errors
  • Imported with errors — completed, but some rows were skipped or errored
  • Stopped — stopped by a user; can be restarted
  • Failed — a critical error stopped the import
The page updates itself while imports are running, so you can monitor progress without reloading.

In-depth: the import details page

Click an import’s # or Name to open its detail page. For a completed import it shows:
  • The import’s settings — status, timing, and every configuration choice that was made (matching policy, append or replace, employment handling).
  • Data Field Mappings Used — which spreadsheet column went into which Broadstripes field, and which columns were matched on.
  • Results from preview — the dry-run numbers from before the import ran.
  • Results from import — the final statistics, each linked to the actual records:
    • List of inserted contacts — contacts the import created
    • List of matched contacts — existing contacts the import matched
    • List of inserted or updated contacts — everything the import touched
    • Rows with errors and Rows skipped — jump to the row-by-row breakdown
    • Total rows in file
Results from import statistics on the import details page

Data Import Errors and Skips

At the bottom of the detail page, the Data Import Errors and Data Import Skips tables list each problem row with its spreadsheet Row # and the specific Issue — for example, “Multiple records in Broadstripes (2) matched the selected fields in the import row” or an invalid email address. The first 100 rows are shown; the full set is always available via the Download button.
Fix and re-import. The error/skip Download is a CSV containing the original spreadsheet rows plus an error column explaining what went wrong with each. Fix the issues in that file, delete the error column, and import it — you only re-process the rows that failed.

Finding imported contacts later

Every import is remembered by search. Use the import keyword in the search language:
  • import="Import 62" — all contacts affected by import 62
  • import="Import 62 Added" — only the contacts it created
  • import="Import 62 Matched" — only the contacts it matched
This is the same search the clickable statistics numbers run for you.

Auditing individual changes

To see exactly which fields an import changed on which contacts — old value and new value — use the Change History Explorer on the homepage’s Recent Changes tab. Its Import # column identifies the import responsible for every change, and you can filter by an import number (or manual for changes people made by hand). See Change Explorer.